Credential Training Program

The Y.O.U. Credential Training Program provides you with the skills, training, and support you need to launch a new career, all at no cost to you.

Y.O.U. pairs you with a case manager who will be there for you from orientation to graduation and beyond. You’ll learn from instructors with real-life experience in the field, receive coaching on interviewing for your next job, and perfect your resume to make your application stand out. Participants may earn cash training incentives. Credential programs are as follows:

  • Customer Care - Focuses on call centers and virtual customer service. Four weeks, 9 am-1:30 pm, Monday-Friday

  • Information Technology - Focuses on basic digital literacy, skills in navigating digital world, operating system administration, and fundamentals of network admin. Up to 10 weeks, 9 am-1:30 pm, Monday-Friday

  • State Tested Nursing Assistant (STNA) - Focuses on mental health and social service needs, CPR certification, basic nursing skills, state exam preparation, career and job readiness. Up to 10 weeks, 12:30-3:30 pm, Monday-Friday

  • Construction - Focuses on construction management, labor, cleaning, site maintenance to prepare for a career in the trades. Eight weeks

These programs are open to young adults who:

  • Are between the ages of 18 and 24

  • Have graduated high school or earned a GED

  • Are not enrolled in college

  • Live in Cuyahoga County

  • Are unemployed or underemployed (working less than 30 hours per week)

Aquil exemplifies what is possible with pursuing our Credential Training Program. He completed the I.T. track and got his Microsoft Technology Associate (MTA) certification. He landed a great job with PC's for People.

More Information

Fill out this form, and you will be contacted soon by a Y.O.U. staff member.