Credential Employment Program

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This program is designed for young adults 18-24 who have graduated high school or earned a GED to gain skills through intensive job readiness training, mock interviews, resume writing, and financial literacy training.

Career pathways: customer care

Why hire a Y.O.U. participant?

  • Qualified job ready applicants

  • Prescreened and vetted candidates

  • Trained in soft skills through Job Readiness Training

  • Obtained technical skills based on industry standards

  • Hands-on experience through internship

  • Ongoing support for employees through job coaches and case managers

To hire a participant, call 216.566.5445.*

*This registration site is for employment managers/supervisors only. For youth seeking employment, visit here.


We have used Y.O.U. to recruit workers at Progressive Field for many years. We continue to go back to them for candidates because we see great work ethic and reliability from their candidates. They are eager and willing to give their best to our Guest, which is paramount for us.
— Marie Eslick, Human Resources Director, Progressive Field